From Chaos to Control:
Modernizing Incident Resolution
and Change Management
with JSM and DevOps

fabian lim headshot

Fabian Lim
Senior Atlassian Solutions Consultantwww.contegix.comthemescustomcontegixassetsimglogo-2

Watch this webinar to gain insight into automating key processes and using Jira Service Management (JSM) as a central place for incident management and change control. We delve into the world of continuous delivery and how JSM and DevOps can improve incident resolution, change management, and problem management processes.

In this webinar, we demonstrate:

  • How Dev teams can implement a requirement and push to staging and production environments with Jira Software and BitBucket.
  • How Jira Automation generates Standard Change Requests in JSM for Change Management.
  • How to advance Incident Management with integration capabilities to identify issues instantly.