Discover how a well-integrated ITSM solution can supercharge your business operations. In this video, we provide a comprehensive overview of Problem Management, Change Management, and Incident Management, demonstrating how these vital aspects of IT operations can be streamlined and optimized through seamless integration.
👉 Discover how to proactively identify and resolve underlying issues to prevent recurring incidents.
👉 Learn to effectively plan, track, and implement changes using Jira Software, ensuring system stability.
👉 Understand how OpsGenie, integrated with JSM, can help detect, notify, & manage incidents efficiently.
👉 Explore how to facilitate knowledge sharing by utilizing Confluence as a documentation repository.
👉 Acquire practical tips and hear real-world use cases that showcase successful integrated solutions.
Whether you're a seasoned IT professional or just starting to explore JSM its ecosystem of tools, this video is guaranteed to provide valuable insights.
Mike Brown, PMP ITIL 4 IBM-RUP
Executive Vice President